Question 1

How do I know which e-visa I need?

Accepted Answer

Use the eligibility checker on each visa's page — select your nationality and it'll confirm whether you're eligible for that specific visa type. If you're still not sure, contact us and we'll point you in the right direction.

Question 2

How long does the application take to complete?

Accepted Answer

Most applicants finish the online application in 10-15 minutes, including document upload. You'll need a clear passport copy and, depending on the visa, a photo or supporting travel documents.

Question 3

What makes a document photo acceptable?

Accepted Answer

The passport copy or photo just needs to be clear and fully readable — no glare, no cropped edges, no blur. If anything needs adjusting, we'll handle that on our end after you submit.

Question 4

What currency do I pay in?

Accepted Answer

All prices are shown and charged in USD, regardless of where you're applying from.

Question 5

Can I get a refund if I change my mind?

Accepted Answer

No — once an application has been submitted, it cannot be refunded. Processing begins immediately, including the government/authority fee portion, which is non-recoverable once submitted.

Question 6

How long does processing take?

Accepted Answer

Processing time depends on the visa type — this is shown clearly on each visa's page before you apply, and again in your application summary before payment.

Question 7

Is Visit Visa a government service?

Accepted Answer

No — Visit Visa is an independent visa application service. We are not affiliated with or endorsed by the governments of Saudi Arabia, the UAE, or Türkiye. We help prepare and submit your application; the visa itself is issued by the relevant government authority.

Frequently asked questions